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Friday, February 29, 2008

Using Email Marketing to Stay in Contact With Prospects

Once a contact has been made with a prospect or a customer, a salesperson
must remember not to simply stop there. People can forget about a business or
forget why that business was so important to them if they are not reminded of it
often. This does not mean that a business should inundate a customer or prospect
with information, as this can seem overbearing and annoying. However, making
sure that a business stays in the mind of a prospect or customer is something
that should be important to salespeople, business owners, and others that work
in the business of providing goods and services to individuals.

One of the best ways to stay in touch with prospects and customers is through
the use of email marketing. This obviously only works if the prospect or
customer has provided the salesperson with his or her email address, but most
people will provide that information to a business if they are actually
interested in the product or service. Once a business has a customers or
prospects email address, that business can use email marketing to stay in
contact with these individuals. By sending out reminders of upcoming sales,
holiday announcements, and perhaps even a company newsletter, customers and
prospects are reminded of the business without feeling as though they are being
nagged to make a purchase.

Nagging at customers rarely endears a business to them, but reminding them of
important things that they do not want to miss can make them appreciate a
business that much more. Sending a happy holiday greeting can liven the spirits
of a prospect or customer that may need a little boost, and telling customers
about sales that can save them money will also make them want to come back. If
they are already customers, they will continue to be customers, and if they are
only prospects, they may decide to become customers. This will not only give
them good deals, but it will affect the business bottom line and increase its
profits.

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